22 Dec 4:30pm - 7:30pm
Perfected the sit and stay?
Show your pets just how much you love them and capture the perrrfect photo with Santa this Christmas! We have dedicated timeslots for your fury friend to join you in the family photo.
To ensure the safety of staff and customers, online bookings to visit Santa are essential and we won’t be taking walk-ups. Photos will look a little different this year with families sitting at a safe distance from Santa, although we promise it will still be fun and memorable.
What you need to do:
· Book online (we suggest you book early to secure your preferred date and time)
· Have your booking confirmation ready to show Santa’s helper, either on your phone or print off your confirmation.
· Arrive within 5-minutes of your booking and not any earlier or later. This will help avoid queues and customers gathering.
· Wait in queue and maintain social distancing from other groups. Enter via the XS Espresso/TerryWhite entrance only at the time of your session as marked on the map below.
What you can expect on the day:
• One of Santa’s helpers will look after you and ensure everyone follows our COVID-Safe measures.
• All visitors will sit/stand a safe 1.5m distance from Santa and his helpers, but you can still tell Santa what you want for Christmas.
• All props will be handled by Santa and his team.
• A max number of people & pets can be in a photo at any one time.
• Hand sanitiser will be available for your use.
• Staff will also explain the COVID- Safe process to you on arrival.
• You will be further distanced from staff by a protective screen and a separate monitor to view your photos.
• While you can’t sit on Santa’s lap, you’ll be seated nearby on stools that will be cleaned between sessions.
• You can expect to wait up to 5 minutes for your photos.
Other things to know:
• Before starting work each day, Santa and his helpers will have their health and temperatures checked.
• Staff will also be frequently cleaning all customer touch points and between sessions.
• If you or your family are feeling unwell or awaiting COVID test results you are not permitted to attend your session but can rebook to attend at a later date.
Create new memories this Christmas with an unforgettable 2020 Santa photo.
For more information on our COVID-Safe measures see here.