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Events The Joy of Meeting Santa

9:00am - 4:00pm

Santa is coming to town!

All the way from the North Pole, Santa’s visit will delight kids, big and small. Be sure to book your photo session.


Pet Photography and Sensitive Santa sessions are also available. 


Make some magical memories.

What you need to do:


  • Book online (we suggest booking early to secure your preferred date and time)
  • Have your booking confirmation ready to show Santa’s helper on the day, either on your phone or print off your confirmation.
  • Arrive within 5-minutes of your booking and not any earlier or later. This will help avoid queues and customers gathering.
  • Wait in queue and maintain social distancing from other groups.


What you can expect on the day:

  • One of Santa’s helpers will look after you and ensure everyone follows our COVID-Safe measures.
  • All visitors will sit/stand a safe 1.5m distance from Santa and his helpers, but you can still tell Santa what you want for Christmas. 
  • All props will be handled by Santa and his team (you are welcome to bring your own props).
  • A max of one family/household can be in a photo at any one time.
  • Hand sanitiser will be available for your use.
  • Staff will also explain the COVID- Safe process to customers upon arrival.
  • Customers will be further distanced from staff by a protective screen and a separate monitor.
  • While you can’t sit on Santa’s lap, you’ll be seated nearby on stools that will be cleaned between sessions. We suggest having this conversation with your little ones before you arrive that they won't be able to touch Santa.
  • You can expect the photo process to take approximately 10 minutes from arrival to collection of your photo.
  • Customers who are feeling unwell or awaiting COVID test results are not permitted to attend their session but can rebook to attend at a later date. This can be done online if it is before midnight on the day before your booking if it is the day of your booking please contact the customer care team on your booking confirmation to re-scehdule.

For more information on our COVID safe measures see here.

Where to find us

Outside of Big W


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